Our Privacy Policy

Visro ("Visro", "we", "our", or "us") is committed to protecting your privacy and handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use the Visro platform and related services.

Last updated: May 15, 2026

Information We Collect

We may collect information you provide directly to us, including:

  • account and login details

  • business and trading information

  • loan requirement information

  • contact details

  • financial and operational information

  • information entered into comparison scenarios

  • communications and support requests

We may also collect technical and usage information such as browser type, device information, IP address, session activity, and analytics data.

How We Use Your Information

We may use collected information to:

  • provide and maintain the platform

  • generate indicative lender comparison results based on user inputs

  • improve platform functionality and user experience

  • communicate with users

  • maintain platform security and integrity

  • comply with legal and regulatory obligations

Visro does not provide financial product advice, credit advice, credit assistance, or lending recommendations

Indicative Information Only

Any lender criteria, indicative funding limits, approval estimates, product information, policy references, rates, commissions, or repayment figures displayed on the platform are derived from publicly available information, third-party sources, broker experience, user inputs, and general market observations only.

Such information:

  • may change without notice

  • may not reflect current lender policy

  • may vary depending on individual circumstances

  • does not represent official lender approval criteria or lending commitments

All lending decisions are determined solely by the relevant lender following their own independent assessment processes.

Third-Party Providers

We may use third-party service providers, including cloud hosting, authentication, analytics, infrastructure, communication, and security providers, to operate and support the platform.

Overseas Disclosure

Some information may be stored or processed by third-party providers located outside Australia. By using the platform, you consent to such disclosure where reasonably necessary for platform operation.

Data Security

We implement reasonable technical and organisational measures designed to protect information from unauthorised access, misuse, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Retention of Information

We retain information only for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Access and Correction

You may request access to or correction of personal information held by us by contacting us directly.

Changes to this Policy

We may update this Privacy Policy from time to time. Continued use of the platform after changes are published constitutes acceptance of the updated policy.